Help! My account isn't recognized!

Created by Jeremy Gheeuw, Modified on Tue, 08 Nov 2022 at 03:52 PM by Jeremy Gheeuw

Your email might not be recognized when you've purchased a product with us before 8 November 2022. This is due to our recent move to a new platform. You'll be able to read more on this here. You can also find more information on regaining access to your purchase. 



If it's after the 8th, please leave a support ticket with the exact time and date of purchase. This is to retrieve your order even when a possible typo is made.


We're sorry for the inconvenience.?

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article